Our Products

CPI 260® Configural Report

iStartStrong® Report

This personalized report clearly identifies how one’s interests and themes link to various jobs, work settings, and career fields.

TKI® Profile and Interpretive Report

Thomas-Kilmann Conflict Mode Instrument

Using the Strong and MBTI® Tools to Chart Your Course

Help guide your students through the process of career exploration

In today’s workplace, the only constant is change. Career Exploration for College Students addresses the turbulent business environment by providing strategies for job design, career portfolio development, and work-life balance. The booklet will empower your students to use their Strong and MBTI results to develop a personal mission statement, consider the role of work in their life, develop interests that are transferable, and prepare for a unique career journey.

Jeffrey P. Prince
Practitioner’s Tool for Helping College Students with Academic and Career Choices

Get vital insights to use the College Profile with confidence and creativity

This user’s guide is an invaluable resource for practitioners who are currently using the Strong College Profile or considering adding it to their repertoire. The guide discusses strategies for interpreting Strong results both with individual students and in workshop settings, and it zooms in on working with challenging profiles and specific student populations. Special features include a case study and more than 20 reproducible masters.

This training resource, based on the Thomas-Kilmann Conflict Mode Instrument, provides a comprehensive framework for effectively and engagingly presenting the tools and techniques for successfully managing conflict. It can be used by group facilitators at all levels, from new team leaders to experienced trainers and facilitators. The guide presents three different workshop formats–two-hour, four-hour, and full-day–and offers tips for customizing the workshop for your audience. This content-packed binder includes everything you need to effectively deliver conflict management workshops, including • Step-by-step instructions and sample agendas, interactive learning activities, and lecture notes • A CD (PC format) with PowerPoint presentation slides and reproducible masters • Sample responses to specific questions • Suggestions and key points for group discussions

Judith Grutter and Allen L Hammer

Hone your Strong skills with this indispensable practitioner’s tool. Two preeminent authors and practitioners offer practical insights into administering and interpreting the Strong assessment in this must-have resource. An overview of the Strong and general strategies are just the beginning in this powerful tool. The guide goes deeper to discuss interpretation strategies for especially challenging profiles and client-specific approaches that work. Answers to frequently asked questions and a set of reproducible masters round out this indispensable tool for new and experienced users of the Strong instrument

The Strong Manual, with the new supplement, is the most comprehensive guide to understanding and administering the Strong assessment. • Provides detailed descriptions of the GOTs, BISs, OSs (updated in 2012), and PSSs, as well as the administrative indexes • Offers vital insights into each of the 260 occupational samples—including O*NET codes, broad descriptions, and related occupations—plus interpretation strategies • Gives directions for using the Strong in educational institutions, outplacement centers, and employment offices to help students, career changers, or displaced employees find meaningful direction • Features the latest research, including reliability and validity of the assessment

Susan A. Brock

Offer salespeople the “secret weapon” for speaking the language of their customers to help build rapport faster and close more business, benefiting their customers and the company.

Jean M. Kummerow, Noami L. Quenk

This step-by-step client workbook, designed to accompany an MBTI® Step II™ Profile or Interpretive Report, is an excellent tool for enhancing clients’ understanding of type through their Step II facet results. Features: • New design for a refreshed look and feel, plus improved content organization and layout for better usability • Updated type language for easier comprehension of MBTI concepts • Enhanced graphical elements to reinforce learning • Updated facet theme descriptions to make results easier to understand • Explanation of out-of-preference and midzone results and facet combinations • Practical exercises for making the most of Step II results

Allen L. Hammer

Designed for organizations, this guide shows how to match individual types to effective retention efforts for each of the 16 personality types. It’s an ideal resource for HR professionals, managers, executive coaches, and all others in training and development dealing with retention issues in organizations.

Donna Dunning

This powerful five-step guide to creating an effective workshop covers developing a training solution, designing the training session, developing learning strategies, designing activities for your applications, and designing an evaluation.

Linda K. Kirby, Elizabeth Kendall, Nancy J. Barger

Three highly experienced international trainers provide insights into using the MBTI tool with different cultures anywhere in the world

Nancy A. Schaubhut, Richard C. Thompson

Updated to include the latest research on the link between personality type and occupations, this revised version includes 154 additional occupations and is a must-have resource for individuals who want to better understand the relationship between personality type and careers. • Includes 404 tables showing the relative frequency of each personality type employed for a wide range of occupations • Contains for each occupation listed the related O*NET code, a description, and a demographic summary of the sample, as well as distribution of various preference pairs • Explains how the data presented were collected, describes the sample, and provides an explanation of the type table structure

This refreshed and updated resource offers valuable insights on administering and interpreting the MBTI Step II (Form Q) assessment. It provides new perspectives on personality type and the Step II approach, plus step by step advice that will enhance your work with clients. Features: • An overview of the historical, theoretical, and practical contexts that underlie the Step II assessment • Expanded information on the scoring and interpretation of the 20 facets • Tips on interpreting out-of-preference and midzone facet results • Updated, expanded information on Step II results and decision making • Tips on refining interpretations for key applications • Updated MBTI language to help simplify type concepts

Quick tips for working more effectively with people of all types

A handy desktop reference to give to training participants to help them apply type in the workplace. Users can easily compare their type with that of a colleague and get helpful insights into both people’s likes and dislikes, strengths, and blind spots. They can learn what to expect when working with colleagues of different types and get practical tips on how to work together more effectively.

Naomi L. Quenk, Allen L. Hammer, Mark S. Majors

This comprehensive manual includes technical information to help you gain a thorough understanding of the Step II instrument and its appropriate use.• Provides an overview of basic type theory and the relationship between four-letter type and the Step II approach, including a comparison of the Step II (Form Q) and Step I (Form M) assessments • Features in-depth descriptions of the 20 Step II facets, plus an explanation of their supporting research • Explains in detail the construction and properties of the Step II facet scales, including correlations with scales of other instruments • Offers practical guidance for using the Step II assessment in counseling and organizational environments

Isabel Briggs Myers, Mary H. McCaulley, Naomi L. Quenk, Allen L. Hammer

This essential MBTI reference promotes understanding and ease of application by providing extensive information on the theory behind the instrument, its psychometric properties and scoring features, and ways to include theory into a successful practice.

Show clients how to make every phase of a project and every relationship among project members more effective and efficient, plus how to apply type knowledge and insights to overcome project roadblocks and challenges.

John K. DiTiberio, Allen L. Hammer

Prepare students for success in every aspect of the college experience, from achieving academically to improving personal relationships.

Katharine D. Myers, Linda K. Kirby

Get your clients to explore type dynamics and gain a three-dimensional picture of each type—based on knowledge of the dominant, auxiliary, tertiary, and inferior functions—as well as type development.

Margaret T. Hartzler, Robert W. McAlpine, Leona Haas

Use this booklet to focus on the eight Jungian functions as a dynamic model for MBTI interpretation and present practical applications for career choice, communication, problem solving, leadership, change, and conflict.

Elizabeth Hirsh, Katherine W. Hirsh, Sandra K. Hirsh

Maximize team member contributions and effectiveness by providing information on how individuals of each type typically lead, influence others, and contribute to a team, and how they can maximize team performance.

Roger R. Pearman

Enhance leadership ability, enrich relationships, and extend influence by helping clients explore the connections between personality and emotional intelligence (EQ).

Donna Dunning

Increase communication effectiveness with a concise overview of communication skills and strategies, practical tips for communicating with others, and developmental tips, as well as an introduction to differences in communication styles. The 2nd edition features a refreshed design with new graphics, updated MBTI language for easier comprehension, and free access to a companion website. Which version do we have? We have 3 copies of the old and 5 copies of the new.

Nancy J. Barger, Linda K. Kirby

Get an in-depth look at type and organizational change and provide clients with practical tips and guidance for each type on change management, leadership through change, resistance strategies, transitions, stress, and other topics.

Donna Dunning

Improve learning performance in any training or educational setting where new information is being introduced and skills are being developed

Damien Killen, Gareth Williams

Help organizations harness the power of type and foster innovation to generate new business, increase productivity, and stay ahead of the competition.

Katherine W. Hirsh, Elizabeth Hirsh

Hone and upgrade decision-making skills by providing individuals and teams with an understanding of how preferences influence decision-making style and a process for optimizing decisions going forward.

Damian Killen, Danica Murphy

Use type as a framework for managing conflict by offering your clients tips on how to better approach conflict situations, communication strategies, and ways to resolve conflict in work situations.

Damian Killen, Danica Murphy

Use type as a framework for managing conflict by offering your clients tips on how to better approach conflict situations, communication strategies, and ways to resolve conflict in work situations.

Sandra K. Hirsh, Jean M. Kummerow

Help individuals optimize their performance on the job by providing them with an understanding of how personality type impacts key workplace functions, such as leadership and work styles, problem solving, and learning.

Naomi L. Quenk

Help clients learn how to deal with stress through insights into the inferior function—when it’s likely to erupt, what triggers it, how it’s expressed in different types, and how each personality type can create a path for returning to a natural, more effective, state.

Helping Clients Clarify MBTI® Type

Eugene R. Schnel

This expansive workbook helps FIRO-B clients and workshop participants understand how they function in a team setting. It also helps participants fine-tune their FIRO-B results and understand how their specific FIRO-B needs translate into their contribution to team performance. Features: • Covers a range of topics, including clients’ interpersonal orientation in teams, team leadership and decision making, matches and mismatches within teams, unraveling team problems and conflicts, and more • Contains over a dozen activities and exercises

Eugene R Schnell, Allen L Hammer

Help individuals optimize their performance on the job by providing them with an understanding of how personality type impacts key workplace functions, such as leadership and work styles, problem solving, and learning.

Judith A. Waterman and Jenny Rogers

Learn how to incorporate FIRO Business® results into workshops to improve performance. This fundamental booklet was developed for clients who have taken the FIRO Business assessment and want information on how to understand the results and apply them in a work context. Features: • Includes full explanations of the three areas of interpersonal need in business • Details interpretations of all possible scores on each need • Discusses the practical applications of FIRO Business results in one-on-one relationships as well as in group situations, and explores interpersonal growth and effectiveness

Build your interpretation skills on this unique leadership development tool. The FIRO Business® Leadership Report offers leaders insight into their interpersonal needs and behaviors at work for improved performance. This comprehensive user’s guide provides you with the information you need to help leaders apply the results of the report. Features: • Provides an overview of the FIRO Business assessment and the FIRO Business® Leadership Report • Includes sections on the purpose, use, and organization of the report, plus a comparison of the FIRO Business and FIRO-B® assessments and a summary of assessment administration and scoring • Presents guidelines for conducting interpretations, handling conflict, making decisions and setting priorities, and next steps

Allen L. Hammer with Eugene R. Schnel

This guide provides all the information on the construct of the instrument with technical details that will strengthen your understanding of the tool.

Nicole A. Herk, Richard C. Thompson, Michael L. Morris, Nancy A. Schaubhut

This guide provides all the information on the construct of the instrument with technical details that will strengthen your understanding of the tool.

Sam Manoogian

Help leaders target areas for further development Whether you’re new to the CPI 260® Coaching Report for Leaders or have extensive experience with it, this must-have guide provides valuable information you need for using the report with clients and employees. Created for coaches, consultants, trainers, and other professionals in business settings. • Explains the underpinnings and internal logic of the report • Offers guidelines for administering the instrument and tips for interpreting and presenting results • Helps you conduct both individual assessments and group workshops and anticipate questions your clients may pose • Suggests guidelines for incorporating the report into the management development process and developing action plans to optimize performance

Sam Manoogian

Gives in-depth insight for using the CPI 260® assessment to develop leaders. An essential reference for all users of the report, this advanced guide provides you with in-depth insight into the CPI 260® Coaching Report for Leaders and its unique features. This comprehensive resource: • Describes the origins and underlying architecture of the report • Discusses the 18 leadership characteristics in detail • Offers strategies for using the report with clients • Answers frequently asked questions, clarifies common areas of potential misinterpretation, and dispels misunderstandings • Features two case studies dealing with common problem “snapshot” profiles

Robert J Devine

Provides an all-in-one guide to interpretation. This essential interpretive guide is ideal for coaches, consultants, trainers, and other professionals in business settings who are new to the CPI 260 instrument, as well as for experienced users familiar with earlier forms of the assessment. Full of useful information and “how-to” tips, as well as 10 reproducible masters, this quick and easy, out-of-the-box resource • Provides background and an overview of the Client Feedback Report • Explains how to introduce and administer the instrument and deliver and interpret the results to individuals and groups • Includes step-by-step guidelines for conducting individual and group feedback sessions • Illustrates with helpful case studies common uses of the report in leadership development, career management, and promotion and selection

Loring W McAllister

Quickly interpret CPI™ scale combinations. This helpful resource provides at-a-glance categorical interpretations to help you find those reflecting your clients’ particular results. The concise guide: • Details a five-step interpretive process, ideal for counselors or human resource professionals seeking a brief, systematic way to evaluate CPI results

Fred Borgen and Judith Grutter

Help clients focus and stay motivated during their career search This interpretive booklet enables clients to work through their results on the revised Strong to better understand their career interests, and provides expanded information to help explain their results on the GOTs and Basic Interest Scales. The booklet also supplies descriptions of the Personal Style Scales, with lists of preferred interests, skills, abilities, work tasks, and occupations to target the best career for your client.

Julie Diamond

Why do some people abuse power while others don’t?

From bosses to parents, politicians to protesters, power is in the hands of everyone, everywhere. And yet we struggle to use and understand it. We need a better approach to power. People want to use their power more effectively, to make an impact, to work across difference, and to solve our complex social problems. But when we use power poorly, those around us suffer and become disengaged. As a result, we lose their valuable contributions.

This book synthesizes executive coach Julie Diamond’s interactions with leaders around the world. It’s a guide for everyone in every position of authority. Think of it as a “driver’s ed” for power, designed to help you discover and use your power fully, creatively, and responsibly. It will teach you how to develop your authority and find the inner strength within: your personal power.

Kenneth W. Thomas

Help your clients improve their conflict-handling effectiveness. This practical and insightful booklet, which was designed to accompany the TKI assessment and provide the next step in understanding and applying results from the TKI, • Focuses in depth on all five modes—when to use each style, and specific techniques and detailed guidance for employing each style effectively • Suggests tips for reducing each style’s negative side effects • Helps clients improve their conflict-handling skills • Enables successful conflict management in organizations • Is a must-have resource for participants in any TKI conflict training

Isabel Briggs Myers

Harrison G Gough & Pamela Bradley

Provides comprehensive information needed to understand the CPI 260® tool. Packed with relevant research data, this comprehensive technical manual provides the vital information you need to master use of the assessment. The manual: • Offers a clear view into the construction and interpretation of the CPI 260 instrument • Explains the theory, reliability, and validity of the instrument • Describes the 26 scales and how to interpret scores • Includes a walk-through of the three-vector model • Covers how to detect and handle invalid results • Provides additional interpretive data, such as the significance of ethnicity Use this manual together with the CPI 260® Client Feedback Report Guide for Interpretation, the CPI 260® Coaching Report for Leaders User’s Guide and the Advanced Guide for Interpretation for a complete practitioner’s resource library.

Judith A Waterman, Jenny Rogers

Learn how to incorporate FIRO Business® results into workshops to improve performance. This fundamental booklet was developed for clients who have taken the FIRO Business assessment and want information on how to understand the results and apply them in a work context. Features: • Includes full explanations of the three areas of interpersonal need in business • Details interpretations of all possible scores on each need • Discusses the practical applications of FIRO Business results in one-on-one relationships as well as in group situations, and explores interpersonal growth and effectiveness.