Introduction to Conflict Management
₹2,500.00
Kenneth W. Thomas
Help your clients improve their conflict-handling effectiveness. This practical and insightful booklet, which was designed to accompany the TKI assessment and provide the next step in understanding and applying results from the TKI, • Focuses in depth on all five modes—when to use each style, and specific techniques and detailed guidance for employing each style effectively • Suggests tips for reducing each style’s negative side effects • Helps clients improve their conflict-handling skills • Enables successful conflict management in organizations • Is a must-have resource for participants in any TKI conflict training