TKI® Profile and Interpretive Report

Thomas-Kilmann Conflict Mode Instrument

This training resource, based on the Thomas-Kilmann Conflict Mode Instrument, provides a comprehensive framework for effectively and engagingly presenting the tools and techniques for successfully managing conflict. It can be used by group facilitators at all levels, from new team leaders to experienced trainers and facilitators. The guide presents three different workshop formats–two-hour, four-hour, and full-day–and offers tips for customizing the workshop for your audience. This content-packed binder includes everything you need to effectively deliver conflict management workshops, including • Step-by-step instructions and sample agendas, interactive learning activities, and lecture notes • A CD (PC format) with PowerPoint presentation slides and reproducible masters • Sample responses to specific questions • Suggestions and key points for group discussions

Kenneth W. Thomas

Help your clients improve their conflict-handling effectiveness. This practical and insightful booklet, which was designed to accompany the TKI assessment and provide the next step in understanding and applying results from the TKI, • Focuses in depth on all five modes—when to use each style, and specific techniques and detailed guidance for employing each style effectively • Suggests tips for reducing each style’s negative side effects • Helps clients improve their conflict-handling skills • Enables successful conflict management in organizations • Is a must-have resource for participants in any TKI conflict training